Privacy Policy
Lejak1101 Pty Ltd is committed to protecting the privacy of personal information we collect and hold. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who we are
Lejak1101 Pty Ltd (ABN) is an Australian company based in Melbourne VIC, providing professional business and consulting services. We operate this website, lejak1101au.space, and provide services to clients across Australia.
2. The Australian Privacy Principles
We comply with the thirteen Australian Privacy Principles set out in Schedule 1 of the Privacy Act 1988 (Cth). These principles govern how Australian organisations collect, use, store, secure and disclose personal information. Where this policy refers to the APPs, it means those principles as amended from time to time.
3. Personal information we collect
Depending on how you interact with us, we may collect:
- Your name, email address and, where relevant for a quotation or engagement, your business contact details;
- Information about your business, such as industry, size and the nature of the services you are interested in;
- The content of your enquiries, correspondence and any documents you choose to share with us;
- Technical information such as IP address, browser type and pages visited, collected through cookies and similar technologies.
We do not collect sensitive information (such as health, racial or religious information) unless it is reasonably necessary for one of our functions or activities and you have consented, or the collection is otherwise permitted by the APPs.
4. How we collect personal information
We collect personal information directly from you wherever practicable, including when you:
- Submit an enquiry or quote request through our contact or quote forms;
- Send us an email at ceo@lejak1101au.space;
- Engage us to provide business and consulting services;
- Interact with our website, where analytics and cookies are used.
In limited circumstances we may collect information about you from third parties, such as a referee or a colleague who engages us on your behalf. If this occurs, we will handle that information in accordance with this policy.
5. Why we collect, hold, use and disclose personal information
We collect, hold, use and disclose personal information to:
- Respond to enquiries and prepare quotations;
- Provide our professional business and consulting services;
- Manage our client relationships, including invoicing and record keeping;
- Improve our website, services and communications;
- Comply with our legal, tax and regulatory obligations.
We will only use or disclose personal information for the primary purpose for which it was collected, or for a related secondary purpose you would reasonably expect, unless you consent or an exception under the APPs applies.
6. Direct marketing
We may occasionally send you information about our services where you have consented or where the APPs otherwise permit. Every marketing communication will include a simple way to opt out, and you may also opt out at any time by emailing ceo@lejak1101au.space.
7. Disclosure of personal information
We do not sell or rent personal information. We may disclose personal information to:
- Service providers who assist us with hosting, email, accounting, analytics or administration;
- Professional advisers, such as our accountants or legal advisers, where reasonably required;
- Government agencies, regulators or courts, where required or authorised by law.
Some of these service providers may store or process data outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles it in accordance with the APPs, including through contractual arrangements.
8. Data quality, security and retention
We take reasonable steps to ensure the personal information we collect is accurate, complete and up to date, and to protect it from misuse, interference, loss and unauthorised access, modification or disclosure. Measures include access controls, secure storage and limiting collection to what is reasonably necessary.
We retain personal information only for as long as it is required for the purposes outlined in this policy, or as required by law (for example, record-keeping obligations under the Corporations Act 2001 (Cth) and tax laws). Information that is no longer required is destroyed or de-identified securely.
9. Cookies and website analytics
Our website may use cookies and similar technologies to operate the site, remember your preferences and understand how the site is used. You can usually adjust your browser settings to refuse cookies, although some parts of the site may not function fully as a result.
10. Access and correction
You have a right under APP 12 and APP 13 to request access to the personal information we hold about you and to request corrections where it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email ceo@lejak1101au.space. We will respond within a reasonable period. There is generally no charge for access requests, but we may charge a reasonable fee for providing a copy of information where permitted.
11. Anonymity and pseudonymity
Where it is lawful and practicable, you may deal with us anonymously or using a pseudonym, for example when making a general enquiry. However, we usually need your name and contact details to prepare a quote or provide services.
12. Notifiable data breaches
If a data breach occurs that is likely to result in serious harm to individuals whose information we hold, we will assess the breach and, where required under the Notifiable Data Breaches scheme, notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable.
13. Complaints and queries
If you have a question about this policy, or you believe we have breached the APPs or the Privacy Act, please contact us first:
- Email: ceo@lejak1101au.space
- Post: Lejak1101 Pty Ltd, Melbourne VIC, Australia
We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
14. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. Continued use of our website or services after an update constitutes acceptance of the revised policy.
15. Contact us
For all privacy matters, including access, correction or complaint requests, please email ceo@lejak1101au.space. You can also learn more about our work on our about and services pages.
Our privacy commitment
We treat your information with the same care and professionalism we bring to every engagement. Questions about your data are always welcome at ceo@lejak1101au.space.